MATREX VALUE
Welcome to the tradeshow industry's FIRST Performance Guarantee. We're so confident in our performance that Matrex will put a percentage of our profit at risk as insurance to you that we'll deliver as promised. Period.
Here's how it works. Together we will establish performance criteria and attach a value to each metric. You tell us what metrics are important to you and we'll deliver.
For example, metrics may include:
- Accuracy of estimates
- Account service response time
- Invoice timeliness
- Graphic production durability
Our performance guarantee also includes one year of free repair services to any new exhibit. If for any reason we don't perform to expectations, Matrex will write you a check for the metric value.
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